OUR POLICIES

CANCELLATION POLICY

24-hours notice is required in the event that you are unable to make your scheduled appointment.  Should an appointment be canceled within less than 24-hours of your appointment or a patient does not show up at all, the appointment will be subject to a full charge.  Online cancellations may be made up to 36-hours before your appointment.  
 

For cancellations that need to be made with less than 36-hours notice, please contact us directly via phone at (905) 979-5334 or email at foxintegratedtherapy@gmail.com.

COVID-19 POLICY
  • You will be screened for Covid-19 either via phone or email prior to your appointment

  • Please arrive at your appointment wearing a mask, if you do not have one, one can be purchased for $2:00, it will be required for the duration of the treatment

  • Proceed to the bathroom to wash your hands, or use the alcohol rub provided

  • Your therapist will be wearing Protective equipment throughout the treatment and will wash their hands before and after treatment

  • Linens and room and fully disinfected and cleaned before and after each client

 

Please familiarize yourself with common symptoms of COVID-19 they, include:

 

  • Fever (temperature of 37.8°C or greater)

  • New or worsening cough

  • Shortness of breath (dyspnea) 

  • Sore throat

  • Difficulty swallowing

  • New olfactory or taste disorder(s)

  • Nausea/vomiting, diarrhea, abdominal pain

  • Runny nose, or nasal congestion – in absence of underlying reason for these symptoms such as seasonal allergies, post nasal drip, etc

 

In the event that you have any of these symptoms please do not come into the office.