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24-hours notice is required in the event that you are unable to make your scheduled appointment.  Should an appointment be canceled within less than 24-hours of your appointment or a patient does not show up at all, the appointment will be subject to a full charge.  Online cancellations may be made up to 36-hours before your appointment.  

For cancellations that need to be made with less than 36-hours notice, please contact us directly via phone at (905) 979-5334 or email at

  • You will be sent a Covid-19 prescreen form email prior to your appointment that must be filled out.

  • As of June 11th, 2022 masks are no longer required in our clinic space and are now optional.

  • If you are experiencing any cold or sickness symptoms, please refrain from visiting our clinic until you feel better.  Thank you.


Please familiarize yourself with common symptoms of COVID-19 they, include:


  • Fever (temperature of 37.8°C or greater)

  • New or worsening cough

  • Shortness of breath (dyspnea) 

  • Sore throat

  • Difficulty swallowing

  • New olfactory or taste disorder(s)

  • Nausea/vomiting, diarrhea, abdominal pain

  • Runny nose, or nasal congestion – in absence of underlying reason for these symptoms such as seasonal allergies, post nasal drip, etc


In the event that you have any of these symptoms please do not come into the office.

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